Description
Start your HandPan journey with a rich and flowing scale centred around E, offering a slightly brighter and more open tonal character. The 21″ E Amara 10 provides an intuitive layout that is welcoming for beginners while offering depth for more advanced exploration.
Designed as part of the Discovery Line, it features stable, consistent tuning to support confident progression and musical development. Carefully crafted and offered at an accessible price point, this instrument delivers a clear, resonant voice from the very first note.
The E Amara scale is known for its smooth, expressive quality, combining warmth with a subtle lift in brightness compared to lower-pitched scales. Its natural flow between notes makes it ideal for meditative playing, improvisation, and creating immersive soundscapes.
Whether you’re performing, meditating, or simply exploring sound, this HandPan offers a balanced and uplifting tone that inspires creativity and connection.
PLEASE NOTE
Coloration: Instruments are heat-treated during manufacturing. The unique coloration is a natural result of temperature and duration of heating. We cannot guarantee a specific colour.
PayPal Payments: Please verify that your shipping address and contact details are up to date. Orders will be shipped to your PayPal address unless an alternative shipping address is provided at checkout.
Shipping: Free UK & EU shipping. Contact us directly for worldwide orders.
Customs Fees: Customs & import fees may apply for EU & worldwide orders and are the responsibility of the buyer.
Backorders: If an instrument is not available for immediate purchase, you can place a backorder. These are usually completed within 2–6 weeks.
At PanStream, we put great care into ensuring that your HandPan arrives safe, secure, and ready to play. Below you’ll find all the important details about our shipping process, insurance coverage, and returns policy.
Free Shipping to UK Mainland & EU
We are happy to offer free shipping across the UK Mainland and the EU.
For customers outside these regions, please contact us for a custom shipping quote.
Please note: Customers outside UK may be required to pay local customs charges. These fees are the responsibility of the customer, and we recommend checking with your local customs office before placing your order.
How We Pack Your HandPan
Each PanStream instrument is carefully suspended in a double cardboard box, providing maximum protection during transit.
We do not stock HandPan cases at the moment, but you are welcome to:
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Send us your own case, or
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Order a case (we recommend Hardcase Technologies – Evatek Medium) and have it delivered directly to us before shipping.
Shipping Process
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Once your payment has cleared and your instrument is ready to ship, we will book a courier and email you with your tracking number.
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Please double-check your delivery address and contact details, as PanStream cannot be held responsible for delays or losses due to incorrect information.
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Upon delivery:
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Inspect the box carefully before signing for it. If you see damage, take photos immediately.
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Open the box and examine the instrument thoroughly.
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Do not dispose of the box until you are completely satisfied. We recommend keeping the box for future use (e.g., tuning or service returns).
Shipping Damage
If your instrument arrives damaged:
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Notify us immediately.
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All claims must be reported within 14 days of delivery (including the delivery date).
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Keep the original packaging and the damaged instrument at the delivery address for courier inspection.
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Provide us with clear photographs of the packaging and the damaged item(s).
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Couriers also require a copy of our invoice as proof of value to process claims.
Please note: Claims cannot be processed without sufficient evidence or compliance with these requirements.
Returns & Refunds
Each PanStream HandPan is handcrafted and carefully tested before dispatch. However, if you are not satisfied with your order, you may request a return within 14 days of receiving it.
To qualify for a return:
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The instrument must be unused, in its original condition, and returned in the original packaging.
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Return shipping and insurance costs are the responsibility of the customer (unless the item is faulty or damaged in transit).
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Once we receive and inspect the instrument, we will confirm your refund status. Approved refunds will be processed to your original payment method within 7 days.
Please note: We reserve the right to refuse returns that do not meet these conditions.
Full article here.
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